What if the ear-back hearing aid shell is cracked?
During the warranty period, damage caused by non-human factors is free of charge (with a warranty card). I suggest you go to the local professional hearing aid store for consultation. The ear-back hearing aid housing is cracked. You can go to the professional fitting center to inquire whether it can be repaired on the spot. If not, you can entrust them to return to the factory for repair, or ask them to send the manufacturer’s address and return it to the manufacturer. If during the warranty period, the damage caused by non-human factors is repaired free of charge, this does not involve other damage besides the outer casing. If the movement or accessories are damaged, it depends on the time-to-market of the model. Some old models have no parts to replace, so you have to re-qualify the hearing aid.
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